Privacy Policy

Effective Date: 19th May 2026

Rockwills Business Solutions (“RBS”, “we”, “our”, “us”) respects your privacy and is committed to handling personal data in accordance with applicable Malaysian personal data protection requirements.

1. Personal Data We Collect

We may collect personal data including your name, contact number, email address, member code, username, address, identification or application details where required, referral details, seminar registration details, payment receipt files, order details, uploaded documents, communication records, and website technical data such as cookies or analytics information.

2. How We Use Personal Data

We use personal data to manage user accounts, process seminar registrations, referrals, applications, renewals, shop orders, payments, receipts, customer support, notifications, records, internal administration, security, compliance, and service improvement.

3. Consent

By submitting information through this website, you consent to our collection and use of your personal data for the stated purposes. You may withdraw your consent by contacting us; however, this may affect our ability to provide certain services to you.

4. Disclosure of Personal Data

We may share personal data with authorised staff, Rockwills-related service teams, payment or banking support, email, SMS, and hosting providers, IT vendors, delivery partners, professional advisers, regulators, authorities, or service providers required to handle your request.

5. Referral Data

If you submit another person’s details to us, you confirm that you have obtained the necessary permission to provide their information to us for follow-up and service-related purposes.

6. Security

We use reasonable administrative, technical, and operational safeguards to protect personal data from unauthorised access, misuse, loss, alteration, or disclosure.

7. Retention of Personal Data

We keep personal data only for as long as necessary for service, legal, accounting, audit, security, and operational purposes. When personal data is no longer required, we may securely delete or anonymise it.

8. Accuracy and Access

You may request access to or correction of your personal data by contacting us. We may need to verify your identity before processing such requests.

9. Cookies and Analytics

This website may use cookies and analytics tools to improve user experience, monitor traffic, and understand website performance. You may manage or disable cookies through your browser settings.

10. Cross-Border Processing

Some service providers may store or process data outside Malaysia. Where this occurs, we take reasonable steps to ensure that your personal data remains protected.

11. Policy Updates

We may update this Privacy Policy from time to time. The latest version will be posted on this website. Continued use of the website after updates means you acknowledge the revised Privacy Policy.

12. Contact

For privacy-related requests, please contact us at:

Email: rbs@rockwills.com
Address: Plaza Armada, 2nd Floor, Lot 6, Lorong Utara C, Section 52, 46200 Petaling Jaya, Selangor, Malaysia.